PRIVACY POLICY

Your Biz Wiz

Last updated: 31st of January 2026

Your Biz Wiz is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information.

Personal Information We Collect
We may collect personal information including:
• Name
• Email address
• Phone number
• Business details
• Billing and payment information
• Communication preferences and consent records
• IP address, browser type, and website usage data
How We Collect Information
We collect personal information when you:
• Submit forms on our website
• Book appointments or make enquiries
• Purchase services or provide payment details
• Communicate with us via email, SMS, phone, or online platforms
• Use our website (via cookies and analytics tools)
How We Use Personal Information
We use personal information to:
• Provide and manage our services
• Process payments and transactions
• Communicate with you about enquiries, services, and support
• Send service-related notifications
• Improve our website and systems
• Maintain records of consent and preferences
• Comply with legal obligations
Marketing Communications and SMS
We comply with the Spam Act 2003 (Cth).
You will only receive marketing communications, including SMS or email messages, if you have provided consent or where otherwise permitted by law.
• You may opt out of marketing emails using the unsubscribe link
• You may opt out of SMS messages by replying “STOP”
• Opt-out requests are processed promptly
We do not sell or rent your personal information for marketing purposes.

Disclosure of Personal Information
We may disclose personal information to:
• Service providers who assist us in operating our business (such as payment processors, hosting providers, and communication platforms)
• Professional advisers (such as accountants or legal advisers)
• Authorities where required by law
We take reasonable steps to ensure service providers handle information securely.
Overseas Disclosure
Some service providers we use may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy standards.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, including:
• Secure systems and access controls
• Encryption where appropriate
• Staff training and confidentiality obligations
No system is completely secure, and we cannot guarantee absolute security.
Cookies and Analytics
We use cookies and similar technologies to:
• Analyse website traffic
• Improve functionality and user experience
• Remember preferences
You can control cookies through your browser settings.
Access and Correction
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.
Complaints
If you believe we have breached your privacy rights, you may contact us using the details below.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website with the updated date.
Contact
For any questions regarding this policy, please contact us at:
Your Biz Wiz

Email: [email protected]

Website: www.yourbizwiz.com.au